Staff Profiles

Stephen Mullender - Senior Partner

Stephen Mullender

Steve first started work an Estate Agent trainee in Cambridge in 1975 and steadily climbed the career ladder with posts of negotiator, branch manager, area manager and area sales director before starting his own firm namely Balmforth in 1989, which has now become the longest established estate agency in Haverhill. A Fellow of the National Association of Estate Agents, Steve is able to draw upon over 30 years experience as an estate agent.

Mo Sullivan - Lettings Manager

Mo Sullivan

Mo started working as an estate agent in Haverhill over twenty years ago and went on to specialize in the residential lettings field, initiating the Balmforth rental department in 1993 which she has expanded to having probably the largest portfolio in Haverhill. As well as her wealth of experience Mo also holds a degree in housing.

John Wheeler - Valuations Manager

John Wheeler

Aged 31, John has worked as an estate agent in Cambridge but predominantly Haverhill for 14 years and remains as enthusiastic as ever. Having been with this firm for 2 years he has proved an extremely popular acquisition with both clients and staff. There are few Estate Agents who would know the Haverhill area any better.

Debbie Pollecutt - Senior Negotiator

Debbie Pollecutt

Debbie has held this position with Balmforth for over eight years as office frontline sales person as well as dealing with sale progressing and has become well known for her friendly and bubbly personality.

Joanne Mizon - Senior Office Administrator

Joanne Mizon

Jo has been with Balmforth for some three years now and as well as being involved with front line sales, is in charge of key aspects of the office administration.

Robert Lewis - Managing Partner

Robert Lewis

Robert opened the Mildenhall office in 2001 and in a short space of time has turned Balmforth from the smallest agent in the town to the largest agent occupying a prime town centre location. As a member of the National Association of Estate Agents, Association of Residential Letting Agents and also a chartered engineer, Robert combines academic and professional qualifications with a wealth of experience.

Linda Keogh - Sales Progressor and PA to Partner

Linda Keogh

Linda oversees sales progressing with solicitors and clients while acting as PA to the Managing Partner Robert Lewis. In addition Linda assists with the running of the larger sites as well as handling all personnel mattters.






Chris Bedwell - Sales Valuer & Negotiator

Chris Bedwell

Chris has worked in Estate Agency since 2001 for a variety of National and Local agents and brings a wealth of experience to the Balmforth team. As a locally based member of staff Chris is able to offer an extensive range of local knowledge which has continued to bring a steady stream of both buyers and sellers to Balmforth.

Lynn Morley - Senior Office Administrator

Lynn Morley

Lynn has worked for Balmforth for over eight years and now manages the listings of sales properties and co-ordinates key office administration. Her depth of local knowledge and approachable manner make her popular with both staff and clients.

Viv Williams - Sales Negotiator

Viv Williams

Over many years Viv has developed a wealth of experience with both National House builders and Agents. Viv’s personable approach has endeared purchasers to both her and Balmforth over the years and she continues to achieve success with both sales and rentals.

Lorna Colman - Sales Adminsitrator

Lorna Colman

Lorna joined the growing Balmforth team in the summer of 2010 having worked for another local agent for over 25 years. Lorna assists with sales adminsitration duties including the preparation of newspaper adverts and activity records.

Teresa Chambers - Sales/Rental Adminsitrator

Teresa Chambers

Having worked in the legal profession for over 12 years Terresa now undertakes most of our sales progressing, dealing with solicitors on a daily basis. In addition Terresa also prepares the landlord statements and tenant find packs.

Carole Mullender - Accounts Administrator

Carole Mullender

As well as carrying out the book keeping duties for the business, Carole oversees invoicing and payments to landlords.

Chris Mullender - Head of Rentals

Chris Mullender

As our longest serving member of staff, Chris has extensive experience in all aspects of our rental business. Chris now oversees both our rental management software and the management of landlords.

Rebecca Smith - Beck Row Office Manager

Rebecca Smith

Rebecca, having graduated from the University of Lincoln with a BA (Hons) degree in Business and Public Relations has now added an MSc in Real Estate. Rebecca brings her new wealth of knowledge to help run the Beck Row office and oversee the rental viewings, tenancy applications and processing.

Sara Nixon - Senior Rental Administrator

Sara Nixon

Having started as a rental administrator Sara has recently taken on overall responsibility for the internal office administration for the rental department. This includes property check-outs with the associated repairs as well as the ongoing issues on a rapidly expanding portfolio of managed properties.

Christine Bedwell - Rental Valuer

Christine Bedwell

With an extensive experience in the local lettings market enhanced with a working background in the construction industry, Christine takes sole responsibility for all rental repairs, refurbishments and now in addition to this carries out all rental evaluations and take-ons.

Natalie Turner - Rental Administrator

Natalie Turner

Having worked for another local agent Natalie joined Balmforth in the summer of 2008. Natalie handles our tenant processing to ensure a smooth process from initial application to commencement of tenancy.

Adam Benton - Rental Administrator

Adam Benton

Adam joined Balmforth at the beginning of the summer 2010 having recently successfully completed his "A" levels. Adam is responsible for organising our three monthly inspection visits, gas safety certificates and general rental adminsitration and also assists with rental viewings.

Carol Belsberg - Rental Adminsitrator

Carol Belsberg

Carol joined Balmforth in February 2009 and currently undertakes the preparation of all the tenancy documentation including the lease signing appointments.

Karl Benton - Rental Administrator

Karl Benton

Karl joined the business in May 2011 and although new to the property market has had an extensive IT background, including specialist web site work for Balmforth. Karl carries out the listing for our rental properties and must not be confused with his twin brother Adam, who also works in our rental department!

Christina Fewell - Rental Negotiator

Christina Fewell

Christina arrived in the UK from the United States with her husband who is stationed with the US Military and joined the Balmforth team in September 2011. With previous Real Estate experience in Texas Christina brings her Military market knowledge with her and carries out our rental viewings assisted by her ability to access on base areas.

Sarah Novotny - Rental Negotiator

Sarah Novotny

Sarah arrived in the UK in October 2011 from the United States; she is accompanied by her husband who is stationed with the US Military. With previous Real Estate experience in Arizona Sarah also brings her Military market knowledge to our team and carries out our rental viewings assisted by her ability to access on base areas.