Staff

Robert opened the Mildenhall office in 2001 and in a short space of time has turned Balmforth from the smallest agent in the town to the largest agent occupying a prime town centre location. As a m...
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The wife of Robert, Susanne has worked for Balmforth for over 15 years in a variety of roles. She currently oversees long term marketing strategies, social media, website support and document templ...
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As our longest serving member of staff, Chris has extensive experience in all aspects of our rental business. Chris now oversees both our rental management software and the management of landlords....
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Rebekka initially worked on the Sales Progressing side of the business but with the continuing expansion of Balmforth, she now has a permanent position within Rentals as Rental Manager (Administrat...
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Having worked in the legal profession for over 12 years Teresa now undertakes most of the account administration. This involves the daily bookkeeping work for the general operation of the business ...
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Emma Bassam
PA to the Managing Partner
Mildenhall branch
Emma initially started work at Balmforth to help cover Saturday work but this has grown considerably and for the last few years, she has worked as a sales administrator assisting in the valuation p...
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Megan Gillingham
Senior Sales Negotiator & Valuer
Mildenhall branch
Megan joined our growing team in the summer of 2013. Megan previously worked on the rental side of the business. She now has the role of Senior Sales Valuer & Negotiator, assisting with sales valua...
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Currently on Maternity leave - Charlotte joined Balmforth in July 2015 as our Junior Rental Negotiator. Charlotte has extensive retail experience and has joined Balmforth in order to pursue a caree...
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Matt has lived locally for most of his life and having gained some experience with another local agent, until he joined Balmforth, as one of our Rental Negotiators. Matt then moved to the Senior Re...
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Gavin joined the Balmforth Sales team as a Negotiator in the Autumn of 2021. Gavin has lived and worked in the area his whole life and therefore brings a wealth of local knowledge. Gavin has consid...
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Natalie has worked for Balmforth for a number of years initially on the rental side of the business but in recent years on the sales side. Her role on the sales side involves the property listings ...
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Lorna joined the growing Balmforth team in the summer of 2010 having worked for another local agent for over 25 years. Lorna assists with sales administration and activity records. Lorna carries ou...
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Jordan joined our expanding rental team in the Summer of 2018, as a Rental negotiator, based in our Beck Row office. His calm and professional manner has made an immediate impact with our clients a...
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Steven joined the business in the Summer of 2020, having previously worked in the construction industry, Steven has quickly adapted to the needs of the business and his people skills enable a produ...
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Sue Smith
Senior Rental Administrator
Mildenhall branch
Sue joined Balmforth in the summer of 2013 having had an extensive background in both the teaching and medical professions. Sue's main job role is dealing with our hectic lease signing process base...
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Currently on Maternity leave - Natalia originally joined Balmforth on a work experience placement from Cambridge City College in 2013. At the end of her college placement she continued to work part...
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Bianca joined us in the Autumn of 2018, based in our Mildenhall office. Bianca carries out rental administration duties within our busy rental department. Having a background of retail and customer...
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Polly joined our team in 2017 and with a background in education, has a breadth of customer service experience. She has already fitted in well with our enthusiastic team with her primary responsibi...
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Tiffany joined our team in the summer of 2021 to help out in our busy rental department Tiffany is originally from the United States and has an Air Force background which brings an extra asset to ...
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Philippa joined our busy rentals team in early 2021, as a Rental Administrator. Her main functions include the servicing of rental leads and administering the correspondence with utility companies,...
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Kerri joined Balmforth in the Summer of 2020, primarily to cover the Saturday administrator’s role. This will however, include additional coverage where required during the working week. Kerri is c...
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