The importance of professional qualifications and training cannot be underestimated in the Estate Agency business. Most agents don’t take this on board, whereas Balmforth have a number of staff going through the National Association of Estate Agents (NAEA) and Association of Residential Lettings Agents (ARLA), training and qualification. To cap this off, Robert Lewis, the Managing Partner has just been appointed to the highest grade of membership and now is a Fellow of the NAEA.
No other agent in Mildenhall has this prestigious and recognised level of professional membership, currently.
Balmforth are proud to be licenced by the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA).
A licensed Estate Agency branch means consumers are guaranteed that at least one agent within the branch is qualified in residential property sales and lettings, either through a formal qualification or through length of membership.
These licenses will also guarantee the agency is covered by the required amounts of Professional Indemnity Insurance. They will also undertake a minimum of 12 hours of Continuing Professional Development every year, commiting to keeping up to date with industry developments and be bound by the NAEA’s Rules of Conduct. Formal qualifications give you the assurance that the people handling the letting and management of your property are professionals who have invested time and effort in properly understanding their business and with new laws coming into force and existing laws being amended sometimes several times a year, it’s vital that agents are able to understand and communicate changes and ensure every let or sale remains legally compliant.

